Sociopup X Gravity
What are the dimensions of the Sociopup Gravity Blanket?
The Sociopup Gravity Blanket is 48”x78”
Is your blanket machine washable?
Yes, both the inner layer and the outer shell are machine washable!
Where is your product made and what do you do to ensure ethically sound production methods?
Our products are designed in the US, and sourced abroad. We work with trusted manufacturing partners who abide by strict labor laws.
I get overheated with conventional blankets. How does this product work with heat distribution?
We designed the warm cover to be removable, this way during the warmer months you can stay cool.
Where can I find the scientific evidence used to back this product?
All of the scholarly research we used to develop Gravity can be found in the links below: http://www.tandfonline.com/doi/abs/10.1300/J004v24n01_05 http://www.somna.eu/wp-content/uploads/2015/06/Pilot-study-of-a-sensory-room-in-an-acute-inpatient-psychiatric-unit.pdf http://dl.acm.org/citation.cfm?doid=1518701.1518776 https://www.jscimedcentral.com/SleepMedicine/sleepmedicine-2-1022.pdf
I live outside of the US. Will I have to pay a duty/VAT on my purchase?
Depending on where you live, and based on your country's specific tax laws, you may be responsible for paying duty/VAT. This will be calculated and included in your total shipping cost at the conclusion of the campaign when we process your order.
What Payment Methods Are Accepted?
We accept online payments of major credit cards, including Visa, Mastercard, and American Express. Also PayPal is accepted as a form of payment on our site. You can choose your preferred method when you get to the grid screen after checking out and filling in your shipping information.
Is Buying On-Line Safe?
Is Buying On-Line Safe? We only use Stripe and we do not store your information. We also offer a 100% money-back guarantee if you are unsatisfied with the product in any way. Plus, shipping is completely free because they ship directly from our supplier to you!
How can I contact customer service?
We’re always available to answer any questions, and will do our best to help resolve any issues related to your GnO product. You can contact us via Email 24/7! [email protected]
Do you offer Free shipping ?
For all our products we offer 100% Free shipping only to the following countries: USA, Canada, the UK, Germany, France, Italy and Spain. Currently we do not ship our products to other countries.
How do I track my order?
Approximately 36-72 hours after your order has been made you will receive an email from us with the tracking information
ORDERS & RETURNS
How do I place an Order?
You can order through our website at https://www.sociopup.com or you may email us at [email protected]
How Can I Cancel Or Change My Order?
If you need to cancel or change your order, please email us at [email protected] and we will be happy to help
Do I need an account to place an order?
We do not require you to register for an account, but we do offer a loyalty program in which you can receive 10% off your next purchase once you reach $100 spent.
How Do I Track My Order?
You will receive an email with tracking information when your order is shipped.
How Does The Return/Exchange Policy Work?
You may return or exchange items for up to 30 days after the day you receive them. We do not offer returns or exchanges on personalized products or custom blankets and pillows. To start the return process, email us at [email protected] . Include your order number in the subject line of your email. In the body of your message describe the product you would like to return or exchange, and the reason for your return/exchange. If you are returning an item, please include it along with the original packaging and a note listing what size you want in its place. Return shipping is free if your order was originally $75 or more. Otherwise we will deduct from your refund any fees charged by the carrier when giving us that package back. All exchanges must be shipped within 30 days of the day you received them unless stated otherwise on our site during checkout.